Privacy Policy

BRAID is a business financial-management product operated by BRAID. This policy explains how we handle information from the website and product.

Data we collect. BRAID may process account metadata, balances, transaction history, currencies, connection and sync status, obligations you enter, account and transaction classification decisions, and product usage and authentication data. Early-access submissions may include your name, work email, company details, and information you choose to provide.

How financial data is collected. You authorize read-only access through supported providers, including Stripe Financial Connections. Other provider integrations may exist in test or limited form and are not necessarily available for live use. BRAID does not receive or use your bank login credentials directly.

Purpose. We use this data to provide consolidated and native-currency cash visibility, obligation coverage, burn and runway evidence, financial state and material change detection, alerts, Morning Briefs, and explanations of the evidence behind them. We also use first-party product usage telemetry to understand activation, returning usage, and whether customers engage with recommended actions and supporting evidence. This telemetry does not store bank credentials, full account numbers, routing numbers, transaction descriptions, or generic financial value payloads.

Read-only service. BRAID does not initiate bank payments, move or custody funds, or hold payment authority. Connecting an account authorizes access to balances and transactions for business financial management only.

Storage and processors. Production financial data is stored in the United States. We use service providers including Stripe (financial connections), Supabase (database and authentication), Vercel (application hosting), Resend (email), and enabled analytics providers. We do not sell Financial Connections Data, use it for advertising or marketing, or use it for consumer-reporting purposes.

Retention and deletion. You can turn off optional Financial Alert and Morning Brief emails in Settings or through a signed email unsubscribe link; these choices do not stop financial monitoring. You can delete your personal BRAID account from Settings. A sole owner must transfer ownership or delete the company first. An authorized company owner can delete a company and its BRAID financial data after provider disconnection; company-owned usage telemetry is deleted with it. A minimal lifecycle audit record may remain for security and operational accountability. Disconnecting a provider stops future refreshes but may not immediately erase retained records. You may also request access, correction, disconnection, or deletion by contacting hello@usebraid.co. We will verify and process requests within a reasonable period.

Security. BRAID uses encryption in transit, access controls, tenant isolation, and server-side handling of provider secrets. No online system can guarantee absolute security.